À cette fin, nous avons réalisé une revue de la littérature explorant le contexte d'émergence d'une telle approche dans le milieu industriel, son évolution, ses champs d'application et des exemples d'application de cette méthode dans le secteur de la santé. Les objectifs de cet article sont de mieux comprendre ce concept et son évolution dans le secteur de la santé, de proposer une définition opérationnelle et de décrire quelques expériences françaises et internationales dans le secteur de la santé. Le benchmarking, démarche managériale de mise en œuvre des meilleures pratiques au meilleur coût, est un concept récent dans le système de santé. Thus, this approach will need to be assessed for feasibility and acceptability before it is more widely promoted. This is especially true for healthcare or medical–social organizations, as the principle of inter-organizational visiting is not part of their culture. Conditions for successful benchmarking focus essentially on careful preparation of the process, monitoring of the relevant indicators, staff involvement and inter-organizational visits.Ĭompared to methods previously implemented in France (CQI and collaborative projects), benchmarking has specific features that set it apart as a healthcare innovation. The key feature of benchmarking is its integration within a comprehensive and participatory policy of continuous quality improvement (CQI). To this end, we reviewed the literature on this approach's emergence in the industrial sector, its evolution, its fields of application and examples of how it has been used in the healthcare sector.īenchmarking is often thought to consist simply of comparing indicators and is not perceived in its entirety, that is, as a tool based on voluntary and active collaboration among several organizations to create a spirit of competition and to apply best practices. The objectives of this paper are to better understand the concept and its evolution in the healthcare sector, to propose an operational definition, and to describe some French and international experiences of benchmarking in the healthcare sector. Information Studies Identifiers URN: urn:nbn:se:kth:diva-304781 ISI: 000709638700135 Scopus ID: 2-s2.0-85112622329 OAI: oai:DiVA.Benchmarking, a management approach for implementing best practices at best cost, is a recent concept in the healthcare system. Proceedings of the International Conference on Scientometrics and Informetrics, ISSN 2175-1935 National Category Place, publisher, year, edition, pagesINT SOC SCIENTOMETRICS & INFORMETRICS-ISSI, 2021. We apply this strategy to a Swedish research center, and examine the effectiveness of the method. Three essential attributes for the evaluation of benchmarks are research topics, output, and coherence. We define a benchmark as a well-connected research environment, in which researchers work on similar topics and publish a similar number of publications compared to a given research center during the same period. This study aims to propose a bibliometric method to identify benchmarks. However, few studies have investigated this problem. Therefore, methods to identify benchmark research units are of practical significance. In addition to monitoring and evaluations, the identification of comparable benchmark organizations can also be used to pinpoint potential collaboration partners or competitors. Furthermore, research organizations, policymakers and research funding providers tend to use benchmark units as points of comparison for a given research center in order to understand and monitor its development and performance. While normalized bibliometric indicators are expected to resolve the subject-field differences between organizations in research evaluations, size still matters. 1229-1234 Conference paper, Published paper (Refereed) Abstract 2021 (English) In: 18 th International Conference on Scientometrics and Informetrics” (ISSI2021) / Glanzel, W Heeffer, S Chi, PS Rousseau, R, INT SOC SCIENTOMETRICS & INFORMETRICS-ISSI, 2021, p.
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